Here you will find a clear explanation of what information you provide on the rq999 platform, how we use it, and how we keep it secure.
Your Privacy is Our Priority: rq999 does not sell your personal information to any third party. We use data solely to improve our services and meet legal obligations.
Rq999 is a trusted online gaming platform serving users in Bangladesh. This Privacy Policy explains what information rq999 collects, how it is used, and how it is kept secure.
By using the rq999 website or app, you agree to this Privacy Policy. We operate with full transparency and make no compromises when it comes to the security of your data.
This policy is rq999's Terms & Conditions- a complement to. Read both documents together for the full picture.
Rq999 collects two types of information — data you provide directly, and data collected automatically while you use the platform.
| Data Types | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | For age verification and KYC completion |
| Contact Information | Mobile number, email address | For account verification and sending communications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | For Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security Monitoring & Fraud Prevention |
| Gaming Information | Betting history, win/loss records | Account Management & Dispute Resolution |
| Usage Data | Page visits, clicks, session duration | Experience Improvement & Analytics |
rq999 collects only the information that is necessary. We do not request excessive or irrelevant data.
Rq999 uses your information only for its intended purposes. We never sell your data to advertisers or share it with third parties without a valid reason.
Rq999 uses industry-standard technology to protect your data. Our security infrastructure is continuously updated and monitored to prevent any unauthorized access.
Rq999 uses cookies on its website to enhance your browsing experience and help the platform run smoothly.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain login sessions and security | Deleted at the end of the session |
| Functional Cookies | To remember language and preference settings | 30 Days |
| Analytics Cookies | To analyze user behavior | 90 Days |
| Marketing Cookies | To show relevant promotions | 180 Days |
You can disable cookies through your browser settings. However, disabling certain essential cookies may limit the functionality of the platform.
Rq999 does not retain your data beyond what is necessary. Essential information is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal obligations.
Once the retention period expires, your data is securely deleted or anonymized so that no individual can be identified.
As an rq999 platform user, you have the following rights regarding your personal data:
You may request to view any information rq999 holds about you.
If any of your information is incorrect, you can contact support to have it corrected.
After account closure, you may request deletion of any data that is not subject to legal retention requirements.
You may request a copy of your personal data in a specified format.
You may object to your data being used for marketing or profiling purposes.
In certain circumstances, you may request that the processing of your data be temporarily restricted.
To exercise any of these rights, contact the rq999 24/7 support team. We are committed to responding within 30 days.
Rq999 does not collect information from anyone under 18 and does not permit them to use the platform. Age is verified at registration, and ID documents may be requested in any suspicious case.
If a minor has accidentally registered on rq999, their guardian should contact our support team immediately. We will close the account and permanently delete all associated data.
18+ Only: rq999 is strictly for adults. If a minor is identified, their account will be closed immediately.
Rq999 may update this Privacy Policy as needed. For significant changes, you will be notified via your registered email or mobile number. The "Last Updated" date at the top of the page will always reflect the latest revision.
Continuing to use the platform after any updates will be considered acceptance of the revised Privacy Policy. We recommend reviewing the policy whenever changes are made.
If you have any questions or concerns about the Privacy Policy, please reach out to the rq999 support team directly. Our Bengali-speaking team is always here to help.
Every piece of information you share with rq999 is held to the highest security standards. We believe transparency is the true foundation of trust.
All your sensitive information is protected with bank-grade AES-256 encryption. No hacker or third party can access your data.
Rq999 never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
All data transmitted between your browser and rq999 servers is encrypted using SSL/TLS protocol. No one can intercept it in transit.
Rq999 uses identity verification to confirm that every account belongs to a real person. This protects your account from fraud.
Enable mobile OTP verification for logging into your account. It is the most effective way to prevent unauthorized access.
For any privacy-related questions or concerns, rq999's Bengali-speaking support team is always available to assist you.
Register with rq999 and enjoy the safest online gaming experience in Bangladesh. Your data will always be protected to the highest standard.